F.A.Q. We answer frequently asked questions

In this section we answer the most frequently questions we are asked

When does the delivery take place?
It will be indicated in the offer and based on the commitments already in place and the complexity of your project.
How can I be sure that the machine will work as defined?
Based on our experience and our A.I.A.G. protocol we guarantee the result and the performances defined with the customer in the contractual phase.
In all these years of automation we have never left a customer with a stopped machine or that does not reach the required objectives.
If preliminary tests are required, these will be performed in order to validate the performance.
How do we do the testing?
The test will be carried out in the presence of your and our technicians at our headquarters, and only after it is approved will we proceed with the delivery.
When will you deliver the offer to me?
Time is tied to the complexity of the project, we always try to stay in two / three weeks.
Can I follow the design?
Of course, during the design of the machine we will also involve you to share the choices.

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tonelli macchine automazione industriale

Tonelli Macchine S.r.l.

Via Giovanni Agnelli 8/C
61030 Lucrezia di Cartoceto (PU) Italy
Phone +39 0721 855055
Fax +39 0721 854095

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Tonelli Macchine S.r.l. | P.IVA 02107050417 Business Register of Pesaro Urbino N° 02107050417 N.R.E.A. 154868 Share capital € 15.000,00 i.v.